Contact Us

At JS Bank we remain determined to provide you with a superior banking experience, but that can never be achieved alone. In order to understand your needs, we need to be informed if the experience offered falls short in any way, so we can evaluate and improve upon our own performance.


We welcome feedback from our customers and encourage you to use this form to comment on and make suggestions about any aspect of our service.


If you have any complaint, share it with Us.We are here to help you!

DISCLAIMER: “In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”

NIC Building, 63 Jinnah Avenue, Islamabad, Pakistan
PABX: +92-51-9207091-4
Fax: +92-51-9100454, 9100471
Email: [email protected]

For further information, please call our 24/7 Help Center at 0800 011 22